Global accolade from Tripadvisor for Roomzzz York City as restrictions ease.

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Perfectly timed with the lifting of the restrictions across the hospitality sector today, Roomzzz York City – the luxury riverside aparthotel – is celebrating after being named one of the world’s ‘Hottest New Hotels’ and scooping a ‘Best of the Best’ award in Tripadvisor’s 2021 Travellers’ Choice awards. It is 16th place on the global list of top hotels and is tipped as the highest-rated UK hotel, alongside other winners including venues in Santorini, Hanoi and Cape Town. Based on reviews from Tripadvisor’s international community of travellers, Roomzzz York City has been singled out thanks to its exceptional ratings from guests for its level of service, quality and satisfaction. 

Robert Alley, Chief Operating Officer at Roomzzz Aparthotels explained: “York is a fantastic destination and we are proud to be included in a list of glamorous full-service hotels and resorts. We place great emphasis on exceptional customer experience, from a warm welcome and a great apartment to a place that feels like home. The team has done an amazing job during challenging times to make our customers feel truly special.”


Robert continued: “The Roomzzz Aparthotels brand has made great strides within the sector, providing a quality alternative to traditional full-service-hotels and bed and breakfasts which invariably dominate these types of awards so this accolade is all the more impressive. This truly proves that aparthotels deserve their place in the hospitality landscape. We have some amazing properties in fantastic cities, and we hope more people will explore the best of the UK this year and beyond.”

Ashley Young, Senior Marketing and Communications Manager at Visit York, added: “The awards celebrate some of the best hotels across the world and we are delighted that Roomzzz York City has made it on to this prestigious list. Huge congratulations to the team for this fantastic achievement which recognises all their hard work providing excellent customer service for visitors.”


The £20 million Roomzzz York City launched in December 2019 and has remained open throughout the pandemic for essential travel and provided complimentarily accommodation for the NHS heroes during the first lockdown. The hotel boasts 97 self-contained apartments, each with its own kitchen amenities, across four storeys as well as a luxury penthouse. Many of the rooms feature balconies or floor-to-ceiling windows offering stunning views over the River Ouse and Rowntree Park. Roomzzz York City combines the luxury of a hotel room with a stylish serviced apartment – A Room to be Yourself – to deliver a unique home away from home experience. 


The property offers fully fitted apartments with kitchens, living space, king-size beds and bathrooms with rainfall showers and heated floors. a 24-7 reception team, daily housekeeping and complimentary Grab & Go breakfast with all-day tea/coffee as part of the service experience. 

In addition, Roomzzz Aparthotels has secured eight further Travellers Choice Awards for the Newcastle, Leeds City, Leeds City West, Manchester City, Manchester Corn Exchange, Chester, Nottingham and London Stratford aparthotels. 


For press enquiries, please email press@roomzzz.com

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