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Is the building accessible?

Yes - step free entry, lifts to every floor, and accessible rooms (please request when booking).

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Do you have on-site parking?

Yes, limited parking is available on first-come first-served basis; from £15 per night. Max height 1.93m.

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Do you accommodate babies and children?

Yes. We have travel cots available; extra beds (from £10 per night) in Family Grande Studios and Dezign Suites; Liberty Suites include a sofa bed on request. Please let us know when you book.

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What exactly is in the kitchen?

Kettle, toaster, microwave, fridge (with freezer compartment), dishwasher, 2-ring hob, extractor; Liberty Suites also have an oven. Cupboards include crockery, cutlery, tumblers, wine glasses, knife set, pans, colander, frying pan and chopping board.

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Do the rooms have baths or showers?

All our apartments have showers. Liberty suites have baths with showers overhead.

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Is there on-site laundry?

Yes. We have a communal laundry room (washer/dryer) on the 5th floor; washing tablets available at reception.

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Where’s the nearest supermarket?

Lidl and Sainsbury’s are inside Stratford Shopping Centre (≈10-minute walk); Morrisons is next to the centre.

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Are council tax / bills included?

No Council Tax, No Bills, No Worries. (Included within your stay; no separate household bills.)

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What type of accommodation is Roomzzz London Stratford?

A modern aparthotel / apartment hotel with spacious suites, kitchen facilities and 24/7 reception - ideal for business trips, families and event teams.

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Is it good for self-catering stays?

Yes. Every suite has a fully fitted kitchenette for flexible self-catering accommodation in Stratford, London.

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How close are you to Stratford stations?

Under a 15-minute walk to Stratford Underground and Stratford International for fast links across London, Canary Wharf and ExCeL.

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What’s the best way to get to ExCeL from the hotel?

Take the Tube/DLR from Stratford for a quick connection; many guests choose Roomzzz as a practical base for ExCeL London shows.

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How close are Westfield and Queen Elizabeth Olympic Park?

A short walk to Westfield Stratford City and handy for Queen Elizabeth Olympic Park.

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Is pre booking required?

No, parking is allocated on arrival (subject to availability).

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Is there overflow parking nearby?

Yes, Stratford multi-storey car park (E15 1BB) is the nearest alternative.

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Do you have EV charging?

Yes, Type-2 destination chargers on site (subject to availability).

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What are the check-in and check-out times?

Check-in from 3pm; check-out by 11am.

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Can I get early check-in or late check-out?

Often available from 1pm (early) or until 1pm (late) for £10, subject to availability - ask reception.

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Is breakfast included?

Yes, There is complimentary Grab & Go (hot drink + croissant) served 06:30–10:30 daily.

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Do you have on-site dining?

No, but you can purchase food from an on-site deli.

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Is there a gym?

Yes, we have an in-house fitness studio.

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Do you have co-working or a lounge?

Yes, We have the Workinc shared work hub and a large lounge area.

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Is Wi-Fi free and fast?

Yes, we have free Wi-Fi; tested up to Download 197.1 Mbps / Upload 179.5 Mbps (actual speeds may vary).

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Do apartments have air conditioning?

AC is available in London Stratford.

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Can I use streaming devices with the TV?

Yes, our TVs support plug-in devices (e.g., Fire TV, Apple TV, Google TV, Now TV).

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Are UK landline calls included?

Yes, complimentary UK landline calls from the in-room phone.

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What’s included in the room?

King-size bed, HD TV, fully equipped kitchenette (hob & microwave/grill), fridge with freezer box and Wi-Fi.

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Are pets allowed?

Yes, we welcome pets (fees and house rules apply; typically £20 per pet per night for short stays, max 2 pets). Add to your booking. Owners are responsible for their pets.

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Can I get grocery or takeaway deliveries?

Yes, meet your driver at the door to receive your delivery.

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Can you accept parcel deliveries?

Yes, we operate a 24/7 reception which means you won’t miss a parcel.

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Is luggage storage available?

Ask reception on arrival; the team can help with luggage storage.

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What’s your smoking (and vaping) policy?

All aparthotels are strictly non-smoking, including e-cigarettes, balconies, apartments and public areas. A minimum £100 fumigation charge applies if breached.

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