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Can I bring my pet?

Unfortunately, your pet can't stay with us. However, we do allow guide and assistance dogs.

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How do I book?

It’s easy. Book online anytime by clicking on ‘Book Now’. Or give the central reservations team a call on 0203 504 5555 (available Monday to Friday from 8am to 8pm. Saturday, Sunday & Bank Holidays from 9am to 6pm). We also have a price match guarantee policy. If you find a lower rate for the same room, same location with the same booking terms within 12 hours of making your reservation we will refund you the difference. We will price match if you haven’t yet booked. To prove the price you have seen, please provide a screenshot with the date / time visible. To submit a claim please contact reservations@roomzzz.com or call 0203 504 5555.

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Is air conditioning available?

Unfortunately, this is not available here.

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Can I use the in-room telephone?

Yes, all UK landline calls are complimentary during your stay with us.

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Do you have Smart TVs / can I cast Netflix & Prime video?

We have TVs on site that can be used with a firestick, now tv, apple tv, google tv or any other plug-in streaming service.

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What’s your internet speed and download limits?

Download 197.1 Mbps / Upload 179.5 Mbps * These are maximum speeds and actual speeds may vary.

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What’s your smoking policy (inc vape / e-cigarettes)?

All our aparthotels are strictly non-smoking (including e-cigarettes). This includes the balconies, guest apartments and all public areas within the building. Any apartments smoked in will incur a minimum £100 charge for fumigation and you may be asked to leave.

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Can I have grocery delivery or takeaway delivered to site?

Yes, all you need to do is meet the driver at the door (as you would at home) to receive your food delivery.

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Can I have parcels delivered to site?

Yes, all you need to do is meet the driver at the gate to receive your parcel delivery. Alternatively, parcels can be delivered to Leeds City West reception and you can collect from there.

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Are council tax / bills included?

There are no additional charges. NO council tax, NO bills, NO worries.

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How do I check in / check out?

Please note that Roomzzz Leeds Headingley does not have a 24-hour reception. You will need to check-in at Roomzzz Leeds City West, 2 Burley Road, Leeds, LS3 1JR. We offer 24/7 support from our Leeds City West reception. Breakfast that is served at reception in Leeds City West is also offered as a pre-packed bag to take upon check in. Information regards number for reception and gate code for car park is also provided by the host upon check in in a leaflet that has all the information required to know about the Headingley site. Guests are not required to come to Leeds City West to check out as there is express check out box placed in Headingley.

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Where can I Park?

Free onsite parking is available on a first come, first serve basis on arrival and is protected with a gate entry strictly for residents.

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How far are you from the closest train station / airport?

We are 17 minutes’ drive from Leeds train station and 15 minutes’ drive to Leeds Bradford airport.

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How far are you from the city centre?

We are 17 minutes’ drive from the city centre.

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Can you accommodate babies / children?

Yes, we have a small number of travel cots available for infants and can accommodate extra beds (from £10 per night) in all our apartments for older children. Just let us know when you make your reservation and we’ll do everything we can to help where possible.

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What is your disabled access?

We have other locations that can better accommodate your needs and offer disabled access. Just let us know when you make your reservation and we’ll do everything we can to help where possible.

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What is included in the kitchen?

Our fully equipped kitchens come with a kettle, toaster, microwave, ovens, fridge, freezer, dishwasher, 2 ring hob and extractor hood. Inside the cupboards you’ll find crockery and cutlery, tumblers, wine glasses, knife set, pans, colander, frying pan and a chopping board. Everything you need to cook up a storm in your own apartment.

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Do the rooms have baths or showers?

All our apartments have baths with showers overhead.

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Washing machine - powders / detergents what is available and where?

Every apartment has a washer / dryer ready for your use free of charge. Washing tablets are available to buy at Leeds City West reception.

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Where is the closest supermarket?

One Stop on Burley Road (LS4 2PX) and Premier Convenience Store on Kirkstall Hill (LS4 2SG) are both under 3 minutes’ walk away.

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